All systems are operational

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Service status information for the Reachify platform

Past Incidents

2nd October 2021

No incidents reported

1st October 2021

No incidents reported

30th September 2021

No incidents reported

29th September 2021

Telephony Services Cloudflare (DNS/WAF Provider) - Issues with Magic Transit and BYOIP

We are receiving downstream news that a major DNS/WAF provider, Cloudflare.com, is experiencing a partial outage.

Cloudflare is aware of, and investigating an issue which impacts multiple Magic Transit and BYOIP customers. Further detail will be provided as more information becomes available. The issue has been identified, and service is in process of being restored. Partial completion.

https://www.cloudflarestatus.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

Telephony Services 2600Hz (PBX System) - Resources cannot connect to network

We are receiving downstream news that a major phone system provider, 2600Hz.com, is experiencing a major outage.

We are investigating an issue where traffic seems unable to reach out networks. Initial indications are that our network itself is fine. But our DDoS service (CloudFlare) is not routing data to us. More info to follow.

https://status.2600hz.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

Telephony Services Bandwidth (Carrier) - Inbound & Outbound Voice Incident

We are receiving downstream news that a major carrier, Bandwidth.com, is experiencing a major outage.

Monitoring - Bandwidth teams are currently investigating an incident impacting, Inbound and Outbound Voice, V2 Voice, Portals, and associated APIs. Customers may experience failed calls, portal & API latency, or time outs.

https://status.bandwidth.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

Telephony Services Inbound Calling Incident - Verizon Wireless

We are receiving downstream news that a major carrier, Bandwidth.com, is experiencing intermittent issues. Bandwidth is currently investigating an incident impacting inbound calls from Verizon Wireless to the Bandwidth network.

Inbound call traffic seems to be normalized and is behaving as expected.

https://status.bandwidth.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

28th September 2021

Telephony Services Voice Incident

We are receiving downstream news that a major carrier, Bandwidth.com, is experiencing a partial outage. Bandwidth teams are actively investigating an incident impacting voice calls with intermittent service disruptions.

https://status.bandwidth.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

27th September 2021

Telephony Services Port Delays and Voice, 911 traffic with intermittent service disruptions.

We are receiving downstream news that a major carrier, Bandwidth.com, is experiencing a major outage.

https://status.bandwidth.com/

Once that situation is resolved, all should resume back to normal.

We will be monitoring closely.

26th September 2021

No incidents reported